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Privacy Policy

CryptoBatch ("we", "our", "us") is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, store, and share your personal information when you access or use our platform and services.
By using our services, you agree to the terms of this Privacy Policy..

1. Who We Are

We provide infrastructure and technology tools for independent third-party vendors ("Vendors") to offer their services, including investment-related products. We do not manage, control, or participate in those services directly.
Depending on the context, we may act as:
A data processor on behalf of Vendors (who act as data controllers), Or a data controller for the information collected directly by our platform (e.g., registration, analytics, cookies).

2. Information We Collect

We may collect the following categories of personal information:
Account Information: Name, email address, telegram username, and other details when you create an account. Usage Data: IP address, device type, browser type, pages visited, and actions taken on the platform. Communication Data: Messages, support requests, or other information you submit to us. Cookies and Tracking: Technical data through cookies and similar technologies.

3. How We Use Your Information

We use your personal information to:
Operate, maintain, and improve the platform;
Provide customer support;
Ensure platform security and detect fraud;
We do not use your data for investment or marketing purposes unrelated to your direct interaction with the platform.

4. Sharing Your Information

We may share your information in the following cases:
With Vendors: When you engage with a Vendor's services through our platform, we may share necessary data (e.g., name, email) with that Vendor. The Vendor is responsible for processing your data according to their own privacy policy.

5. Cookies and Analytics

We use cookies and similar technologies to analyze traffic and improve user experience. You can manage your cookie preferences through your browser settings. For more information, see our Cookie Policy.

6. Data Retention

We retain personal information only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law.

7. Security

We implement reasonable technical and organizational measures to protect your information. However, no system is 100% secure. Use the platform at your own risk.

8. International Transfers

Your data may be transferred to and processed in countries outside of your country of residence. In such cases, we ensure that appropriate safeguards are in place in accordance with applicable data protection laws.

9. Third-Party Links and Vendor Policies

Our platform may contain links to third-party websites or services, including those operated by Vendors. We are not responsible for the privacy practices of these third parties. You should review their policies before providing personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the date of revision. Continued use of the platform means acceptance of the changes.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Email: [email protected]
Company Name: CryptoBatch IO